Privacy Policy
Brut Group values the privacy of its customers and website visitors. This policy explains how we collect, use, and protect your information when you use our website https://brutgroup.in.
Information We Collect
We may collect the following information when you use our services:
- Name
- Email address
- Phone number
- Billing or transaction information
This information is collected only for order processing, communication, and service delivery.
Payment Security
All payments made on this website are securely processed through the payment gateway provided by Paytm Payment Gateway. We do not store your credit card, debit card, or banking information on our servers.
Use of Information
We use the collected information only for:
- Processing orders and payments
- Customer support
- Service communication
We do not sell, rent, or share your personal data with third parties except when required for service delivery or by law.
Cookies
Our website may use cookies to improve user experience and analyze website traffic.
Refund & Cancellation Policy
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Cancellation
Orders or service requests may be cancelled within 24 hours of placing the order, provided that the service has not already been delivered or initiated.
Refunds
If a refund is approved, the amount will be credited back to the original payment method within 5–7 business days.
Non-Refundable Cases
Refunds may not be provided if:
The service has already been delivered
The request is made after the cancellation window
Processing of Refunds
All refunds will be processed through the same payment gateway used during the transaction.
Contact Information
If you have any questions about this policy, you may contact us:
Brut Group
Kochi, Kerala, India